Privacy Policy
C Ya Again Executive Transportation ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use cyaagain.com or book a ride with us, how we use it, and the choices you have.
Information We Collect
When you request a quote or make a reservation, we collect:
- Contact information: your name and phone number, and email address if provided
- Trip details: pickup and drop-off addresses, date, time, vehicle preference, passenger count, luggage count, and flight number when applicable
- Communication content: any notes or messages you send us about your trip
We do not collect payment card information through this website. Payment, when applicable, is arranged directly with you.
How We Use Your Information
- To calculate fare estimates and process your reservation requests
- To confirm, modify, or coordinate your trip, including contacting you about pickup timing, driver arrival, or trip changes
- To respond to questions you send us
- To maintain accurate business records
SMS & Text Message Communications
If you provide your phone number and choose to communicate with us by text, or opt in to receive text updates about your reservation, you agree to receive SMS messages from C Ya Again Executive Transportation related to your booking, including confirmations, driver arrival updates, and verification codes.
- Message frequency varies based on your reservation activity.
- Message and data rates may apply, depending on your mobile carrier plan.
- Reply STOP at any time to opt out of text messages.
- Reply HELP for assistance, or text us directly at (949) 666-0020.
We do not sell or share your phone number with third parties for their own marketing purposes. All categories of information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Third-Party Services
We use Google Maps and Places APIs to validate addresses and calculate distance-based fare estimates. When you enter an address on our site, that address information is processed by Google in accordance with Google's own privacy policy. We do not control, and are not responsible for, how Google handles that data.
Data Security
We take reasonable measures to protect the information you provide. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain reservation information for as long as reasonably necessary for business, accounting, and legal purposes.
Your Choices
You may ask us to update or delete your information at any time by contacting us using the details below. You may opt out of text communications at any time by replying STOP.
Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.
Contact Us
If you have questions about this policy, contact us at:
- Text: (949) 666-0020
- Email: [email protected]